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Terms and Returns for smartbuyspeakers.com


PER ITEM DISCOUNT
Buy multiple items & get a $1.50 per item discount for all items after the first. Your discount will be applied at checkout.

GAINING YOUR TRUST

We have put forth a concerted effort to provide you with a pleasurable and safe buying experience. Listed below are some of the efforts we have made to provide a safe site.

hackersafe logo image This is a picture of the actual 'Live' HackerSafe logo to the right. You may click on the actual logo to the right to verify that it is genuine.

HACKER SAFE SITES HELP PROTECT YOU FROM IDENTITY THEFT AND CREDIT CARD FRAUD
This site is tested and certified daily to pass the Hacker Safe security scan. To help address concerns about hacker access to confidential data, the "Live" hacker safe mark appears only when a web site meets the hacker safe standard.
Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning "Hacker Safe" certification, can prevent over 99% of hacker crime.


PayPal verified seal image This is a picture of the PayPal verified seal in the right column of this page. You can click on the one to the right to verify our information (if you have a PayPal account). We have been verified since 2003.

What it Means to be Verified

To become Verified, a PayPal member in the United States must provide proof that he or she has opened an account at a bank or other financial institution. Because these institutions are required by law to screen account holders, PayPal's verification process increases security when you pay parties you do not know. Please note that PayPal's verification system does not constitute an endorsement of a member, nor a guarantee of a member's business practices. You should always consider other indicators when evaluating members, including length of PayPal membership and reputation scores (on eBay or other auction sites, if applicable).


Terms


    We accept all major credit cards and paypal. You can check on the status of your order at any time by coming to our website and clicking on "track your order" on the upper right hand side of the screen.

Return Policies and Procedures

 

  • If you observe shipping damage before the order is accepted, you should refuse the order and show the damage to the delivery person.
  • If you notice shipping damage later or the product is defective follow the procedure below.
  • The first step is to contact us either by e-mail : questions@smartbuyspeakers.com or by telephone at : 1-866-478-1033
  • Please have ready (or e-mail us with) your original order #, the item(s) ordered and the problem.
  • Please do not return any items before we have approved the return either by telephone or e-mail.
  • All products MUST be returned in the original  manufacturer's box with all parts, accessories and user manuals that originally came with the product.
  • Boxes MUST be packed sufficiently, meeting the shipping carrier packing specifications. In addition, you may be required to double box the returned item.
  • We will issue an RA number which must be placed on the outside of the box. In addition you may be required to print out a shipping label to attach to the box.
  • The shipper is responsible for all return shipments until they are received. Once the item is returned, it will be inspected to determine if any damage was caused by customer misuse of the product.
  • Providing that customer misuse is not evident, credit will be issued or a replacement product will be shipped. Credit will be issued back to the original card used to pay for the merchandise.
  • Please return ONLY those products AUTHORIZED for return. Credit will not be issued for incomplete returns and/or products not approved for return.
  • Returns that are found to be undamaged are subject to a 25% restocking fee.
  • If a customer wishes a new item without the wait for inspection, the said customer has the option to pay for a new product to be sent out immediately. In this case the money will be refunded upon return of the damaged product provided the conditions listed above are met.
  • DO NOT RETURN ITEMS TO OUR COOS BAY LOCATION! Orders will be returned to one of 2 return locations depending on the model of the product.
  • Orders returned to Coos Bay WILL NOT BE CREDITED

   


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Or by phone
1-866-478-1033

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Copyright © 2006-2008 Seafawn Enterprises, LLC
Fax 1-866-591-8066
575 N Cammann
Coos Bay, Or 97420